General
How does the offer- “Free for Bootstrapped Startups” work?
It is simple. If you are a team of only passionate founders (no salaried employees) working on building a great product without any external funding and have no revenue, we consider you as a "Bootstrapped Startup." And you can use our service for free as long as you are in this "bootstrapped" stage. This is a small way of showing our support and encouragement for the great work you are doing.
How do we cancel?
It is easier than signing up for our service. You can cancel at anytime from within ScrumPad. The cancel link is always available from the top right corner). You are responsible for any amount due at the time of cancellation. There is no undo for cancellation. Once your account is canceled, all your project information will be immediately and permanently deleted. Please, make sure to export your data before you cancel subscription.
Where are the servers located?
Our servers are hosted by Amazon in their data centers located in the USA.
How about upgrades?
Upgrades are included in the price. We are continously adding new features, fixing bugs, making numerous enhancements in small increments every two weeks like any agile team should do.